Pole Position has at your disposal two stores:
The Hobby shop in Oporto, Portugal
The online shop
At our stores you will find all the information and items required to enter the reduced models world or to improve the models you already have.
When passing by Oporto, pay us a visit... meanwhile you can surf our online shop. This shop works like any other you’ve seen.
While surfing, you’ll have access to the products we deal with and all the information related to it. The items you’re interested can be added to the shopping cart and then after doing all the shopping you can place your order.
On the Home page you can see some of the products under
Items sale, New arrivals and Coming soon. We also have some interesting News running on this page related to the hobby.
Bottom left of the page you will find several links with important information, please take a look.
Our products are organized in a Catalogue by category. To view the catalogue click the link
CATALOGUE on the top frame. After that you just need to select the category of the item required. Under that category you will find several models or references available. By clicking the item of your interest you will enter on an individual product page with full details like description, technical data, photos and so on, and also some other items related to the product you’re viewing.
To add any item to the shopping cart you just have to click the symbol next to the price. Automatically 1 unit of the item shall be added to the shopping cart. If you wish to buy more than 1 unit you can replace the figure 1 by any other figure non null and then click .
This change can also be done later on by clicking the
SHOPPING CART link, enter the correct quantity and click the
UPDATE button. To cancel an item, just enter the figure 0 (zero) on the quantity field and then click the
UPDATE button. The item is automatically removed from the shopping cart.
finished shopping, go to the shopping cart and click the
CHECK OUT button. If you’re already registered at Pole Position, just enter User Name and Password. If you’re still not registered, you can do so by clicking the link
You’ll be re-directed to a form to fill in with your personal data. Your personal data is safe in our database. This database is used only for order processing, none of the data entered is released to third parties.
After completing the form click the PROCEED button and then after reading your data click SEND DATA. If you need to change any details, you just have to click CHANGE DATA. After completing this process you will view the following message:
Your data was sent successfully.
A confirmation was sent to the supplied e-mail address.
You can then finalize your shopping by going to the SHOPPING CART and clicking CHECK OUT. After this, you will be taken to a validation page to enter Username and Password. After entering these details the order is completed.
The Log In can also be done at the Home page.
Following the above procedure the next step is to select the payment method. (Additional information on this issue can be found on the Home page link Payment and Shipping Methods.)
Then just click Submit Order and hold while order is registered on our system.
The following message will show:
Your order was completed successfully.
e-mail has been sent to you with your order details.
Thank you for your order.
You’ll also receive an e-mail with copy of your order.
The simple fact of Login In allows you to Change Your Personal Data, view the Order Status, including the most recent orders placed, with track numbers indication so that you’re able to trace your orders.
The items that haven’t been shipped yet will have details on stock confirmation or other information. Here you can also see old orders in case you’d like to re-order an item and no longer have an idea of the item code. You can just check the old order and make a re-order.
If you wish to cancel or do some change to an order that hasn’t been shipped yet, please send an email to
specifying the user name, date of the order and the item(s) to cancel or replace.
As you might have noticed, it is easy and safe to buy at Pole Position.